Introduction

We collect and process personal data relating to our service users to provide services to the community. The organization is committed to being transparent about how it collects and uses that data and to meeting its data protection obligations.

What information do we collect?

We collect and use various details about you, such as your name, address, email, and phone number. We also gather information about your company, your role there, and sometimes your specific responsibilities. Additionally, we note your communication preferences, including whether you’d like to receive marketing materials from us. This information is collected in different ways, including through application forms and our communications with you.

Why do we process personal data?

We need to use your personal information to give you our services. For example, our economic development team needs your contact details to tell you about events you’ve shown interest in. We also need information like your company and job title to understand who uses our services.

Sometimes, we’ll ask for your permission before using your information. For instance, we might want to send you marketing about other services you might like. We’ll always ask for your consent first, and you can withdraw your permission at any time.

Who has access to data?

Any third parties we share your data with must keep it secure and use it according to the law. They are not allowed to use your personal data for their own purposes. They can only process it for the reasons we’ve specified and as per our instructions and data protection laws. They also have to put in place proper security measures to protect your data.

How we protect data?

We take your data security seriously. We have internal policies and controls to prevent your data from being lost, destroyed, misused, disclosed, or accessed by unauthorized individuals. Only staff members authorized by the Data Controller will process data. Access to our systems is restricted to authorized members of the economic development team who require it for their job.

Your rights

As a data subject, you have several rights regarding your personal information. You can:

Access your data: Ask for and get a copy of the personal data we hold about you. This is known as a subject access request.

Correct your data: Ask us to change any incorrect or incomplete information we have about you.

Delete or stop processing your data: Request that we delete or stop using your data, for example, if it’s no longer needed for the original purpose.

Object to data processing: In some situations, you can object to us processing your personal data. However, we might still need to hold or process the information if we have legitimate reasons to do so.

To make a subject access request, please follow the instructions on our website.